We do not allow returns of any kind. Nor do we accept exchanges.

We will compare the spelling to how the order was submitted. If the name was submitted incorrectly we will not replace. If we made the mistake on the spelling we will correct the item and resend it out.

Natural wood may have a campfire scent to it after being cut on the laser. This will not last long and should disappear after a few days, if it even has an oder at all.

Once your item has been placed into the hands of the shipping company they are responsible for the items. If an item goes missing or is lost it will be replaced after 7 days. If an item comes broken it will be replaced. If you have any issues with shipping pleas email us so we can address it ASAP.

If an item arrives in tact it will not be replaced. If an item arrives broken please email us with photos. We must be emailed within 2 days of delivery in order for the issue be address. If an item is broken due to improper use it will not be replaced.

None of the items listed on this site are to be considered toys. When children are playing with them please be sure they do not eat items. Some acrylic may have sharp edges due to the shape of the item. Handle with caution. Not responsible for injury.

The acrylic color reference chart may vary in person from screen to in real life.

Natural wood colors will also vary depending on the species of wood, stain color, or if the wood is in a natural state. We strive to pick the best of the best for materials but with natural items there will be a variation.